I looked online because I realise I've forgotten my appointment time and saw that the shop open at 12 so I decided to call the soonest that I could after 12 which I did, I called at 12:20 and I wasn't sure of my appointment time so I proceeded to ask the representative or shop apprenticeIf they could look up my appointment time for me she told me it was 12 o'clock and then I was now late for my appointment that was scheduled for eight hours mind you, and also of which I put down $100 for a deposit, so I understand that there is a no refund policy on deposits but that is clearly to protect the artist and situation that the client feels to show up or gives in for sufficient time to reschedule, both of which I did not do I called simply 20 minutes late to enquire about the time and ask if I can show up at 12:30 or at 1 o'clock and they put me on hold and then told me that I can't do that because they already rescheduled other people into my slot and I will be for filling my $100Instead of just actually being decent people and trying to fit me in they just auto responded with "non refundable" as if I was talking to a bunch of morally poor people. ![]() ![]() Plain and simple, horrible business practices I made an appointment almost a month ago that was for today at 12:00 noon with the artist Chan Which also happens to be the time that the shop opens.
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